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SkyCity Auckland is one of the sites that could be affected.
SkyCity has told the NZX that it has been informed by the Department of Internal Affairs an application is being made to suspend its casino operator’s licence for a period “in the range of 10 days”.
It affects SkyCity Casino Management’s licence for SkyCity’s Auckland, Hamilton and Queenstown casinos.
The Gambling Commission will now consider whether to make an order to suspend the licence and, if so, how long for.
It follows a complaint by a former customer who gambled at the casino between August 2017 and February 2021.
“The secretary [of the department] states in the application that [SkyCity] did not comply with requirements in its Sky City Auckland Host Responsiblity Programme relating to detection of incidences of continuous play by the customer,” SkyCity said.
It said it would fully cooperate with the application an the process.
“Given the application is before the commission it would be inappropriate for SkyCity to comment further on the application and allegations at this stage.”
